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My preparation - How do I get ready for the cleaning?

Make a cup of tea and start planning what you’re going to do with all the time you don’t have to spend deep cleaning.

Do I need to be home during the cleaning?

It’s completely up to you. It helps if you’re there for the duration of the first clean so you can tell us your requirements and ask any questions. If you are planning to be at home, please be assured that our cleaners will work as unobtrusively as possible. You will need to be present at the end of the clean to sign off and pay the cleaners.

Can you cater for my specific requests?

All our cleans are tailored to individuals’ preferences. We appreciate that every person and every house is different.

Do I need to supply cleaning products or equipment?

No, we supply all the necessary cleaning supplies. However, if you’d prefer us to use your own specific products, we’ll be happy to do so.

What is the Glân-Clean guarantee?

Quite simply, our cleaners don’t leave until you’re 100% happy.

What happens if I am not happy with the clean?

We don’t like our cleaners to leave until you’re 100% happy, but if there’s something you feel unable to raise directly with them please contact us as soon as possible so we can help fix the problem. If it’s relevant, you might like to take some photos to send to us. Your satisfaction is extremely important to us and we will always do our best to find a timely solution.

How can I leave feedback?

We’re glad you asked. We greatly appreciate our clients’ feedback as it helps us to keep meeting and exceeding your expectations. You can either complete the feedback card left by the cleaning team and pop it in the post, or go online to complete a short survey.

Can I recommend Glân to my friends and family?

Yes, please do. Many of our clients come to us via word of mouth recommendations. You can also leave a review on our Facebook page or Google.

If you do put someone in touch, please let us know. There may be a surprise in it for you after your next deep clean.

What are the Terms and Conditions of Glân’s cleaning service?

(copy from golden rules sheet)

What do you do with my personal information and how is it stored?

Your information is safely secured on our software for use only by the Glân support team and your cleaners. We will never sell your information to third parties.



Client Feedback

"Thank you for such a wonderful service. Your company is so professional, reliable and have offered an excellent service from start to finish."
Babs Windsor
"Thoroughly recommend GlÂn Cleaning for any work you need doing. Great communication, easy to deal with and a fantastic full cleaning job done without fuss. And with their expertise in deep cleans they'd be perfect for a post-Christmas tidy-up!"
Paul Binning
"Highly recommend! We use a regular cleaner on a bi monthly basis at our office. The job they do is fantastic, never been let down. An honest and reliable service"
Peter Browne
Super clean up after a at home 40th birthday. Managed to even get the 8 year old carpets looking like new. Fabulous 5 star from us!
Sarah Walker
We booked a deep clean for our new house before we moved in. House was in a state before the two lovely ladies showed up, and they blitzed through it like nobodies business - even made time to steam clean the couches! We paid £135 in total, and it was definitely money well spent.
Jordan Crocker
First time using Glân Cleaning Services and was not disappointed, the girls were punctual and cleaned the house to a very high standard, never really thought about using house cleaning services before but having moved in a new house would definitely use them again. Moving is stressful enough!
Leon Padfield
Everything went very well and to plan. Sue rung beforehand as arranged and the three cleaners were polite and did everything requested to a high standard. We would certainly recommend this service to anyone requiring similar.
Darren G. Coity, Bridgend
Thank you. All went well and I was very pleased with the result of the clean. I will keep your details on file for if I need any other cleaning services.
Lynn D., Penarth
"...wishing to thank you for a wonderful deep cleaning service recently undertaken for her Father In Law who is currently in hospital"...mentioned that she would like to arrange a regular weekly clean on his return home.
Janet W., Llanblethian
"Thank you for arranging for the cleaners to come at short notice. They was here dead on 9am and were very good cleaners and really were very thorough."
E Bridgeman, Bridgend
Just thought I would let you know that I assessed the situation and certainly found a first class finish after Tanya and Mireia completed the deep clean. Thank you for sending such a good team.
E. Williams, Efail Isaf
"Hey Gafyn, Thank you for your prompt action last week with the cleaning. Clean all good".
C. Macnamara, Llandaf
Hi Gafyn, just a quick email to say how pleased I am with Sue and her team. They were very methodical and cleaned in places others couldn't reach, just like Carlsberg!!!! They are a credit to your company. Many thanks again, I will keep you in the loop for any future jobs.
S. English, Caerphilly
Yr oedd Sue a'r tîm wnaeth glanhau bore 'ma yn ardderchog! Cyrraeddodd y tîm yn gynnar, chware teg! Nes i esbonio beth o ni moin a o ni'n teimlo yn hollol cyfforddus gyda gadael nhw yn y ty i fynd ymlaen da'r gwaith. Des i nol yn gynt na oeddwn wedi meddwl ac yr oedd y tîm yn gorffen. Yr oedd popeth yn ardderchog - rhaid bod nhw wedi gweithio yn flat out galed am yr amser - really impressed! Diolch am ddanfon tîm da ata'i - nid yn unig oedd safon y gwaith yn ardderchog ond yr oeddwn yn 100% sicr fy mod i'n medru ymddiried ynddynt.
H. John, Pontyclun


Drop us a line with any queries you might have via the contact form below or call / email us:

T. 02920 291 000